FAQ

Is the item brand new?

Yes, all items are new.

Where are you located?

The location varies on the item, not all items are in Brisbane. Some are from Melbourne or even overseas. Goods are usually sent by post.

Is there an option to pick it up?

Some items can be ordered online and then collected in selected areas. Check it when you place the order.

How long does it take to deliver the item?

Again, depends on where is the item shipped from and other circumstances. It can take 2-3days but also 1-2 weeks. Check the delivery time when you place the order.

Note - This is an online shop with delivery to your house, be patient, delivery takes time.

How much does the delivery cost?

Some items are sent with free postage, others with a small fee. Check the delivery price when you place the order.

What are the payment options?

Usually, the safest way is by PayPal. Otherwise, you can also use a credit card.

Can I buy it directly from you and pick it up?

No, all items are sent from the stock.

Is there a money back guarantee?

Yes, all items can be returned in original packaging, not damaged in some cases one week or one month from the delivery. Read the conditions when you place the order.

Can I pay later?

Usually no, you need to place the order and pay in advance.

Is it safe to pay online?

Yes, PayPal which is one the safest method of purchase online. However, even paying by card is safe as you pay through security system which protects your sensitive data.

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